Returns & Exchanges

MyDesignerWatch.com.au is pleased to offer its online customers an exclusive 60 Day Satisfaction Money Back Guarantee.

If you wish to obtain a refund on an item, please note the following conditions:

  • Item must be sent to MyDesignerWatch.com.au within SIXTY (60) days of receipt via Australia Post at your cost.
  • Item must be sent to MyDesignerWatch.com.au in the same condition that you received it. This includes original tags still attached to the watch and original packaging. Items with visible signs of post-sale wear, abuse and/or damage will not be eligible for refund.
  • Item must be sent to MyDesignerWatch.com.au with original proof of purchase and invoice receipt.

Please send returned items to:

MyDesignerWatch C/O Indulge
102 Brisbane Street
Launceston Tasmania 7250

Once returned items are received you will receive your choice of refund or exchange within 7 business days

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